Yes, if you would like your baby to receive a present from Santa or are the only child entering the Grotto with accompanying adults.
No, not if your baby is going in with other children and you do not want a gift for them.
An age-appropriate gift, a button badge, a balloon, a 10% discount voucher which can be redeemed in our shop and restaurant plus free entry into our prize draw for a fabulous hamper (on completion of our quiz).
In order to have the best experience in our Grotto we recommend a maximum group of six people altogether so that we can ensure that there is plenty of room for your party, Santa & and his elves and that we all adhere to social distancing measures. If you would like to book a larger group we recommend booking extra slots accordingly.
We understand that delays happen –if this is the case, please contact us soon as possible on 01626 835285 (option 1) to advise and we will try to accommodate you in the next available time slot on the day. However, please note that this is only subject to availability.
Yes, we can do this for you up to 7 days before your booking slot. However, please note that we operate a no refunds policy except for COVID-related reasons after this time. Please notify us 48 hours before your visit via email – email@example.com. All refunds are at House of Marbles’ discretion.